Steamboat Cleaning Company (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit steamboatcleaners.com, book Services, or communicate with us.

Information We Collect

Personal Information

Name, phone number, email, address, payment details (processed securely via third-party providers like Square or Stripe), property details, and preferences when you book, inquire, or pay.

Automatically Collected

IP address, browser type, device info, pages visited, and referral sources (via cookies and analytics tools like Google Analytics).

From Third Parties

Reviews, feedback, or information from partners (e.g., laundromats for laundry service).

How We Use Your Information

• To provide and improve our Services (scheduling, billing, communication).

• To process payments and send invoices/receipts.

• To respond to inquiries, send confirmations, reminders, and follow-ups.

• To send marketing offers, promotions, or newsletters (you can opt out anytime).

• To comply with legal obligations or protect our rights.

How We Share Your Information

• With trusted service providers (e.g., ZenMaid for scheduling, payment processors, third-party laundromats for laundry service).

• With contractors (limited to job details needed to perform Services).

• If required by law, subpoena, or to protect safety/property.

• We do not sell your personal information.

Data Security

We use reasonable measures to protect your information (secure servers, encryption for payments). However, no method is 100% secure.

Your Rights

• Access, correct, or delete your personal information by contacting us.

• Opt out of marketing emails (unsubscribe link included).

• Florida residents may have additional rights under applicable law.

Cookies & Tracking

We use cookies for site functionality, analytics, and advertising. You can manage preferences in your browser.

Third-Party Links

Our site may link to third-party sites (e.g., ZenMaid, payment processors). We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Policy. Changes will be posted here with the updated date.

Contact Us

For questions or to exercise your rights:

Steamboat Cleaning Company

Email: sales@steamboatcleaners.com

Phone: 407-279-1139

Last updated: 3/1/2026